Plymouth Citybus is a bus operator in Plymouth. It is a subsidiary of the Go South West sector of the Go-Ahead Group.
History
Plymouth City Transport
In 1892, Plymouth Corporation purchased the horse-powered tramways of the Plymouth Tramway Company and placed them in the care of a new Tramways Department. The network was expanded and the horses were replaced by new electric tramcars between 1899 and 1906. Following the union of the Three Towns of Plymouth, Devonport and Stonehouse in October 1914, the Plymouth Tramways Department took control of the tramways in these places too. The Devonport and District Tramways was sold to the Corporation in 1914 (although the tracks of the two networks were not connected until October 1915) but the Plymouth, Stonehouse and Devonport Tramways, which dated back to 1872, remained an independent company until 1922 when it too was sold to the Corporation. The various depots of the old companies were slowly closed and the equipment and rolling stock concentrated at the old Devonport and District depot at Milehouse. Some new tramcars were constructed at the depot, and many more were completely stripped down and rebuilt. In 1923 new administrative offices were built there; that year saw the tram network at its greatest extent.
From 1920, the Corporation also operated motor buses on routes beyond the tram tracks. The first four bus routes were operated by a fleet of twenty single-deck 31-seat vehicles with solid tyres. By 1927 this had expanded to ten routes and 57 buses, some of which were one-man operated. Plymouth was granted city status in 1928 and the buses started to carry the city's coat of arms and the "Plymouth City Transport" name.
By 1930, it was becoming necessary to renew much of the tramway rolling stock. Consideration was given to converting to trolleybuses, but instead it was decided to implement a ten-year programme of bus replacement. The first line to be converted was the Devonport to St Budeaux line which was closed in October 1930 when six new double-deck buses replaced the trams. The line to West Hoe closed in 1931, the line to Compton closed in 1932, and regular services to the Royal Naval Barracks withdrawn in 1934. Further new buses were brought for these routes, and a few second hand tramcars from the now closed Exeter Tramway Company and Torquay Tramways allowed the oldest of the Plymouth cars to be withdrawn. In 1935 the Milehouse to Devonport line closed following the delivery of the city's first diesel-engined buses. More were needed in 1936 to allow the closure of the line to Prince Rock and in 1937 to allow the withdrawal of the two long circular routes. It was at this time that the bus routes were first numbered. The plan to close the remaining tram lines was put on hold because of the outbreak of World War II in 1939; they were powered by electricity generated by British coal, whereas the buses relied on imported fuel. The one remaining route, from Theatre to Peverell, kept running but following city centre bomb damage in April 1941 (when car 133 was destroyed) the service was only operated between Drake's Circus to Peverell until the final tram ran in September 1945.
A large part of the population of Plymouth moved out to the relative safety of the countryside during the war which meant that the Corporation's buses and trams were carrying fewer passengers, but rival Western National was under increasing pressure. Both operators had suffered damage to their depots and fleet – Milehouse was bombed in April 1941 – and so the two companies decided to pool resources under a Plymouth Joint Services agreement. This took effect from 1 October 1942 and resulted in 80% of mileage in and around the city were to be operated by the Corporation and 20% by Western National; the receipts were also divided in the same proportion, irrespective of which company operated which routes. This allowed Plymouth buses to operate beyond the city boundary to places such as Yelverton, Plympton and Wembury, while Western National were now allowed to pick up local passengers within the city where they had previously been restricted to only those travelling beyond the boundary. The Plymouth Joint Services agreement remained in place after the war, enabling both the Corporation and Western National to serve new housing estates that sprang up around the edge of the city. The routes in the Joint Services area, including those of Western National, were renumbered in a single sequence from 1 to 57 in 1957.
Buses with front entrances were delivered to Plymouth City Transport from 1960, which paved the way to conversion of routes to one man operation from 1968, the first operator in the South West of England to do so. To help speed boarding times the fares were restructured to multiples of 3d. Fare stages at regular intervals were introduced in December 1975 to further simplify the fare structure. In 1982, the fare stages were revised to one-mile intervals outside the city centre and promoted as 'Easyfare'; a journey in one zone cost 25p and increased in 10p stages to a maximum of 45p.
Plymouth Citybus
During the early part of the 1980s, the National Bus Company (of which Western National was a subsidiary) undertook Market Analysis Projects in many areas to match services with demand. This resulted in most Plymouth Joint Services cross-city routes being split into two that terminated in the city centre from 24 October 1982, as the survey revealed that few passengers travelled across the city without changing buses. The revision saw annual mileage reduced from more than 5.4 million miles to around 4.5 million, and the fleet from 185 to 160 vehicles. Buses were repainted and given "Plymouth Citybus" branding.
For some time, the Citybus services had been operated to break even so that no financial support was needed from the Plymouth City Council, but the Transport Act 1985 required all council-owned bus operations to be established as limited companies. As a result, Plymouth Citybus Limited was formed as an 'arms-length' company owned by Plymouth City Council on 26 October 1986.
1988 strike On 21 January 1988, Citybus sacked 120 drivers who had stopped work to attend a mass meeting. Their colleagues walked out in solidarity and the Citybus service was crippled for two weeks. Western National, Citybus' former partner in the Joint Services, used this opportunity to lay on extra buses, using the same numbers as Citybus services they were replacing, and Western National also covered Citybus school and Dockyard routes.
The Plymouth Evening Herald reported daily on the war of words between Citybus Director Brian Fisher (formerly Principal Assistant Transport Manager for Plymouth City Transport) and Western National Director John Preece. Preece announced a £2 million () order for new vehicles during the strike and threatened to give jobs to sacked Citybus drivers, while Fisher accused Western National of being "hell bent on profit" and stating that Plymouth Citybus "have the best interests of our customers at heart".
Agreement between Citybus management and unions was reached on 5 February, with drivers returning to work on 6 February and operating a free service for one day to compensate for the disruption caused. However, hostilities remained between Citybus and Western National, with a bus war breaking out in April 1988 after Citybus launched ten new services to compete with 18 new Western National services running into Plymouth. After a while, direct competition between the two companies ceased and they largely returned to operating their old routes.
At the end of the century, Citybus operated about 75% of routes in Plymouth along with a few routes beyond the city boundaries.
Go-Ahead Group
In May 2009, Plymouth City Council announced that it intended to sell the company. Early interest came from the FirstGroup and local taxi owner John Preece, who had been behind the privatisation of Western National and had made previous attempts to purchase Citybus. The proposed sale led to increased competition in the city but FirstGroup withdrew its interest, with the council's proposal to sell debated in the House of Commons in October 2009. A £20 million bid by the Go-Ahead Group was accepted in November 2009.
Operations
As of October 2025, the combined Plymouth Citybus and Go Cornwall Bus operations employed 850 people, operated 344 buses and coaches from a single depot in Milehouse and carried about 20 million passengers annually. In addition to its bus and coach operations, Plymouth Citybus also provides vehicle repairs and servicing for other commercial road operators and private car drivers through its Car and Commercial division.
Go Southwest Coach Hire Plymouth City Transport's first coach-seated vehicle was a Leyland National fitted with coach seats. A separate coaching unit branded 'Plymouth Citycoach' was later created by Citybus in 1988 with its own management and a remit to produce a profit. Plymouth Citycoach offered both advertised day trips and holiday tours, as well as hiring out its vehicles. It initially carried a version of the bus livery, but generally with more white.
Plymouth Citycoach was closed in June 2020 as a result of financial difficulties encountered during the COVID-19 pandemic, but was reintroduced in 2023 using the 'Go South West Coach Hire' brand. First South West sold their Cornish 'Truronian' coach operation to Go South West in February 2026 following the company's withdrawal from Cornwall. Go South West’s coach services now operate as Dartline Coaches and Truronian.
Go Cornwall Bus
The Liskeard-based operations of Western Greyhound, which as a whole had been put up for sale, were purchased on 8 December 2014 and relaunched as Go Cornwall Bus (). This included the Liskeard-Plymouth section of route 593, operated using nine Optare Solos acquired from Western Greyhound, but the Liskeard-Newquay section of the same route remained with Western Greyhound until their eventual closure, with through tickets being made available.
It was announced on 6 January 2020 that Cornwall Council had awarded the tender for the entire county's bus network (except the Truro Park & Ride) to the Go-Ahead Group from 1 April. The network, operating under the Go Cornwall Bus brand, consists of 73 bus services operated by approximately 130 vehicles. FirstGroup subsidiary Kernow retained the Truro Park & Ride contract and continued to run their commercially-operated services.
Go Cornwall launched four commercial bus services in direct competition with part of First's Cornish network on 31 August 2025. Commentators claimed Go Cornwall was "going in for the kill" and in November 2025 First announced that they would cease operations in Cornwall on 14 February 2026. Go Cornwall entered into talks with Cornwall County Council to provide replacement services for communities affected by the withdrawal of First's services. Timetables for Go Cornwall's replacement services were released by Transport for Cornwall () on 5 January 2026, with services reverting to a numbered network with some minor changes to routing and timing.
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