Pearl.com is an "online paid question-and-answer service" based in San Francisco.
History Pearl.com was a re-branding of the company JustAnswer, founded in 2003 by Andy Kurtzig. Kurtzig had previously built and sold a company called "Anser" that automated the making of classified advertisements for newspapers.
By about 2012, JustAnswer offered customers a forum for posing questions to lawyers, healthcare professionals, computer technicians, relationship counselors and experts in numerous other fields. By 2014, the company changed its operations to comply with regulations.
Controversy Regarding providing legal advice for "$30 to $40" and glossing over "details that could more easily emerge face to face" founder Andy Kurtzig conceded that an in-person followup may be needed. He said to The Wall Street Journal his service delivers "key insights that will cut your appointment time from three hours to less than an hour.”
In January 2026, FTC sued JustAnswer for consumer deception. The lawsuit alleged that the company
As of February 1, 2026, over 9k customers reported on TrustPilot to have been defrauded by the American branch of JustAnswer and almost 5k by the UK branch.
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