The following is a list of characters that first appeared in the New Zealand soap opera Shortland Street in 2011, by order of first appearance.

Peter Morrison

Peter Morrison was Tracey's (Sarah Thomson) second oldest brother. He arrived in January 2011 when he learned Tracey's fiance – Scotty (Kiel McNaughton) had viciously attacked her. He encouraged her to end it with Scotty and ended up leaving back to the United Kingdom when Scotty was diagnosed with a brain tumour.

Roimata Ngatai

Roimata Ngatai was the young Maori nurse who fell for TK Samuels (Benjamin Mitchell). Despite initially being a minor character, the character got a positive reception and soon was one of the central characters in the soaps 2011 feature-length episode.

Jill Kingsbury

Jill Kingsbury was the "Beautiful, energetic and outgoing" nurse who was best friends with Roimata Ngatai (Shavaughn Ruakere). The character was axed in late 2011.

Jill arrived in February. She had previously dated Daniel Potts (Ido Drent) whilst overseas and planned to win him back but with Sophie's (Kimberley Crossman) intervention, she ended up with Hunter McKay (Lee Donoghue). Hunter however slept with Paige Munroe (Rachel Foreman) and it turned out Jill had spent time in prison for armed robbery and assault. The presence of her ex-boyfriend – Regan Ames (George Mason), who had caused her to go to prison, made Jill drift towards Hunter's middle aged father, Callum McKay (Peter Mochrie). The relationship was highly controversial and many, including Hunter, suspected Jill of being after Callum's money. Jill and Callum soon realised Hunter had a serious drug problem and when Jill and Daniel confronted him whilst he robbed a pharmacy, Jill was fatally stabbed accidentally by a security guard.

Lars Hammett

Dr. Lars Hammett was an internationally renowned researcher who attended the research conference where Brooke Freeman (Beth Allen) was trying to boost her profile. Lars offered Brooke the property of one of his defining researches if she slept with him, however he collapsed and died of a heart attack before he could willingly hand over the papers. Brooke stole them whilst her boyfriend, Isaac Worthington (Matt Minto) distracted the police.

Henare Ngatai

Dr. Henare Ngatai was the nationally renowned doctor and father of Roimata (Shavaughn Ruakere). Henare arrived in March and took an instant liking to Roimata's new boyfriend – TK Samuels (Benjamin Mitchell). Henare returned in July to attend the couple's wedding with his wife Ruth (Christina Asher). Roimata caught Henare flirting with Brooke Freeman (Beth Allen) and publicly announced that Henare had once cheated on Ruth. Henare returned in March 2012 and recruited TK to join him in a Maori healthcare initiative. However it was soon clear Henare was up to no good and it turned out he was embezzling funds from the ministry to fund his own private clinic. Henare ended up in court and disowned by his family. However Roimata and Ruth eventually forgave him amongst abandonment from his whanau. The following year Ruth revealed that Henare had gotten away with no charge and had set about recovering his lost reputation. In 2014, Henare and Ruth arrived to Ferndale off screen to collect the body of Roimata, who had died in an explosion.

Paige Munroe

Paige Munroe was Hunter McKay's (Lee Donoghue) medical school rival. Paige had been raised by her uncle Shane Tucker (Jason Hood) and as a result of ruthless and determined. She and Hunter got an intern placement at Shortland Street and Hunter soon realised Paige was on ADHD medication. Paige started to date Daniel Potts (Ido Drent) but the two broke up when she slept with Hunter. Paige lured Hunter onto the pills but it was soon clear Paige was addicted. She sought help from Daniel but Shane soon realised his niece was a drug addict. He tried to cover it up to save his career but only ended up breaking more laws. Paige was eventually sent to rehab away from Ferndale.

In May 2012 after months of rumours, it was confirmed Paige would be returning to the show that month. Paige returned in May and regained her internship in an attempt to apologise to Hunter's father Callum (Peter Mochrie). She briefly dated Josh Gallagher (Chris Tempest) before she departed due to the stress of surgery.

Alan Woodstock

Dr. Alan Woodstock was the alcoholic doctor who worked at the hospital's GP clinic. In a bid to mask her feelings for Murray Cooper (Matthew Chamberlain), Vasa Levi (Teuila Blakely) accepted a date with Alan and although she didn't enjoy it, continued to see him to avoid Murray. However it was soon evident Alan had a serious drinking problem and when Vasa rejected his advances, he forced himself on her, only to be stopped by Murray, who Alan knocked out. Alan was later suspended from the hospital pending investigation and later fired.

Winston Youn

Winston Youn was the obsessive research assistant to Brooke Freeman (Beth Allen). Brooke warmed to Winston quickly but it soon was revealed Winston was stalkerishly obsessed with Brooke and had been following her for the past 2 years. Winston reunited Brooke with her mother Annette Freeman (Louise Wallace), who revealed Winston was their maids son from when Brooke was a child. However Winston's obsessive nature grew even more and he developed an unrequited crush on Brooke. Matters were only made worse when Brooke suspected Winston had murdered Nadia (Jessi Williams) for her. Winston grew jealous of Brooke's boyfriend Alex (Bede Skinner) and tried to separate them. Things came to a head when Brooke tried to kill Winston by running him over and it was revealed Winston had not killed Nadia but was trying to protect Brooke. He got a job overseas but returned the next month to convince Brooke to alter her research project illegally. He decided to become a nurse and started to become obsessed with Vasa Levi (Teuila Blakely) before he decided to move overseas, relieving Brooke.

Regan Ames

Regan Ames was the criminal ex-boyfriend of Jill Kingsbury (Natalie Medlock). He arrived in Ferndale in an attempt to reconcile with Jill and ended up getting a job at The I.V. and flatting with Jill. In a sick attempt to steal Jill from her boyfriend Hunter (Lee Donoghue), Regan pretended he was terminally ill – although, ironically, he had experienced a genuine cancer scare the previous year – and when Brodie (Ari Boyland) began researching him, Regan set him up with class A drugs and got drug lords onto him. When Regan learned Callum McKay (Peter Mochrie) had come into possession of a large sum of money, he stole it through computer hacking and fled Ferndale. Callum tracked him down and the two managed to free Jill from being kidnapped by drug lords before Callum forced Regan to hand himself in.

Holden Smith

Holden Smith was an associate of Regan Ames' (George Mason). Holden delivered stolen goods to Regan and began to make trouble at 'The IV' bar. He caught the attention of teenager, Ula Levi (Frankie Adams) and the two started to date. Ula's father – Maxwell (Robbie Magasiva) found out and discovered Holden was providing Ula with alcohol illegally. When Maxwell left New Zealand, Holden visited Ula and attempted to rape her when she declined him sex. He continued to intimidate her in public for several more weeks. In July Holden and several gang members kidnapped Jill (Natalie Medlock) when Regan refused to give them money over a drug trade problem. Callum (Peter Mochrie) ended up saving Jill and getting the gang arrested.

Holden returned two years later when Jasmine (Pearl McGlashan) took advantage of him to secure alcohol underage.

Owen Sutherland

Dr. Owen Sutherland was the intense rival of TK Samuels (Benjamin Mitchell). The two had attended med school together and Owen took out a personal vendetta against TK for being better than him. Upon arriving in June, Owen made TK's life hell and started invading all aspects of his life, including flirting with TK's ex-wife – Sarah (Amanda Billing), forcing himself into organising his wedding and his work life. Owen even invited himself to TK's stag party and sabotaged it so that TK would be left in his underwear chained to a pole overnight. Owen confessed to Sarah he had been in a drunk driving crash and possibly mentally damaged. TK snapped and assaulted Owen, who later helped Sarah give birth to his daughter Matilda Potts (Nathan Anderson). Owen eventually apologised to TK and confessed he was not as bad as he once thought, he then quit and left Ferndale.

Suzy McRae

Suzy McRae was Brian's (Ian Mune) farmgirl neighbour. She met Phoenix (Geordie Holibar) when he came to visit a distressed Brian and she revealed Brian had taken potshots at her farm and was possibly having a breakdown. She grew close to Phoenix and ended up taking his virginity in Brian's barn. She arrived on a school trip to Ferndale months later, infuriating Phoenix's girlfriend Jasmine (Pearl McGlashan). Suzy attempted to get together with Phoenix and after forcing herself into his birthday party, returned to Southland.

Nadia Hammett

Dr. Nadia Hammett was the meddling wife of deceased doctor Lars Hammett (Sean O'Connor). Nadia suspected Brooke Freeman (Beth Allen) of stealing her husband's research and eventually found enough evidence to convict her. However, when Brooke's assistant – Winston (Min Kim) learned of this, Nadia mysteriously went missing. Brooke later found out Nadia had died in a horrific car crash. She suspected Winston of murdering her but in truth discovered Winston had witnessed the crash and was acting strangely as he was traumatised.

Lana Jacobs

Lana Jacobs first appeared in mid 2011, portrayed by Brooke Williams. In 2012, Williams opted not to sign a contract renewal and filmed her final scenes in December. Lana was the estranged sister of Gabrielle Jacobs (Virginie Le Brun) and potential love interest for Daniel Potts (Ido Drent). Lana arrived and was fazed to find her sister working at the hospital. The two eventually reconciled after Lana won a job as Callum McKay's (Peter Mochrie) personal assistant. Lana and Daniel eventually began to date when he suffered head trauma in early 2012 but broke up shortly afterwards. Lana shocked all when she began to date female nurse Nicole (Sally Martin), but the relationship did not last. Lana soon briefly dated Josh Gallagher (Chris Tempest) and caused unrest in the hospital when she and her two best friends, Emma (Amy Usherwood) and Kylie (Kerry-Lee Dewing), accused new doctor Boyd Rolleston (Sam Bunkall) of being a murderer. In 2013 Lana purchased a house with her two best friends but accepted an opportunity of a lifetime relating to her fashion designing dreams – causing her to leave for the job in Australia. In late 2014, Kylie announced that Lana had decided to sell her share of the house.

Angkasa Tuatakitoa

Angkasa Tuatakitoa was Scotty's (Kiel McNaughton) ex lover whom he met up with again during his honeymoon in early 2011. Scotty learned later in the year that she had been involved in a serious fire and he quickly paid for her to come to New Zealand for expensive surgery. Scotty's wife Tracey Morrison (Sarah Thomson) suspected they were having an affair and when Angkasa suddenly died from previously undiscovered cancer, all were shocked when a note named Scotty as her young son Kitu's (Christian Edmonds) father.

Kitu Scott

Kitu Scott was the young son of Angkasa (Hweiling Ow). Following Angkasa's death, he was named as Scotty's (Kiel McNaughton) son but a DNA test proved they were unrelated. Scotty and his wife Tracey Morrison (Sarah Thomson) decided to return him to his auntie, but eventually warmed to the boy and adopted him. In August the family moved to East Timor with the news Tracey was pregnant.

Ruth Ngatai