Critical to quality is an attribute of a part, assembly, sub-assembly, product, or process that is literally critical to quality or more precisely, has a direct and significant impact on its actual or perceived quality.Piyachat Kitchaiya (2006) EMGT 835 FIELD PROJECT: Office Supplies Cost Optimization using Six Sigma . University of Kansas
See also Business process CTQ tree Design for Six Sigma Total quality management Total productive maintenance
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