Maladministration is the actions of a government body which can be seen as causing an injustice. The law in the United Kingdom says Ombudsmen must investigate maladministration.
The definition of maladministration is wide and can include:
Delay Incorrect action or failure to take any action Failure to follow procedures or the law Failure to provide information Inadequate record-keeping Failure to investigate Failure to reply Misleading or inaccurate statements Inadequate liaison Inadequate consultation Broken promises
See also Administration (government) Public administration Public administration theory
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